Customer Reviews |
| 3178 Reviews Total | |
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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Sunday, May 20, 2012 10:49 PM
great
Great to purchase all that I wanted from home with promotional codes for discounts!
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 4.5 Order tracking
- 3.0 Shipping charges
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0
- 5.0 Variety of shipping options
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by Susie, Sunday, May 20, 2012 9:54 PM
Love your handsoaps!
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.0 Product met expectations
- 3.5 On-time delivery - Product arrived when expected
- 3.0 Availability of product you wanted
- 4.5 Customer support
- 4.0
- 3.5 Shipping charges
- 3.5 Variety of shipping options
- 4.0 Charges stated clearly before order submission
- 3.0 Prices relative to other online merchants
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by Otterzrcool, Sunday, May 20, 2012 9:42 PM
Special Thanks are due to Liz B, who handled my issue with speed and not only replaced a damaged product, but went above and beyond to make sure I was satisfied with the whole experience. Bravo for customer service well done!
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- 0.5 Would shop here again
- 0.5 Overall satisfaction
- 0.5 Product met expectations
- 3.5 On-time delivery - Product arrived when expected
- 3.5 Customer support
- 3.5 Order tracking
- 4.0 Availability of product you wanted
- 0.5 Shipping charges
- 0.5 Variety of shipping options
- 4.0 Charges stated clearly before order submission
- 4.0
- 4.0 Prices relative to other online merchants
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by Val, Sunday, May 20, 2012 9:21 PM
Wicks did not work at all
Shipping charges to PR are extremely high
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- 0.5 Would shop here again
- 0.5 Overall satisfaction
- 0.5 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 0.5 Customer support
- 4.0 Order tracking
- 4.0 Availability of product you wanted
- 4.5 Shipping charges
- 4.0 Variety of shipping options
- 4.5 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 4.5 Clarity of product information
- 3.0 Selection of products - Types of products available
- 4.0 Overall look and design of site
- 4.5 Ease of finding what you are looking for
- 5.0
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by Marcus, Sunday, May 20, 2012 9:15 PM
They can cancelled my order they said due to a cc issue and told me to call AMX. AMX said nothing wrong. BBW person gave me no alternatives and should have just asked for different payment. I just plan to err buy from them again.
Love it
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- 5.0 Would shop here again
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0 Overall satisfaction
- 5.0
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Sunday, May 20, 2012 7:17 PM
Bath & Body Works is the only place I go to for my lotions and soaps. I love it!
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- 5.0 Would shop here again
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0 Overall satisfaction
- 5.0
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by madampr, Sunday, May 20, 2012 6:45 PM
LOVE IT!
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by Bebe, Sunday, May 20, 2012 5:23 PM
I love the Bath & Body products. Shopping online is so easy & convenient. The shipment was easy to track & arrived on time.
love the promotional code for discounts helps me buy more of the products
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- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0 Overall satisfaction
- 5.0 Would shop here again
- 4.5
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by BethHertz, Sunday, May 20, 2012 5:23 PM
I LOVE the Patricia Wexler line. I've heard it may be discontinued. I sincerely hope not.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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Sunday, May 20, 2012 4:59 PM
The only problem with Bath and Body Works is I really start to enjoy a certain fragrance and then for no apparent reason they discontinue it. Makes no sense from a business perspective or a customer satisfaction perspective. Most other stores find out what their customers want and keep it coming by always having the most popular brands/style in stock. I don't understand B&BW's philosophy regarding this tactic.
I LOVE BATH AND BODY WORKS!
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