Get That For Less!
The WEBstaurant Store

The WEBstaurant Store Store Details
18,477 customers have rated this store since August 2006

 
4.7
See all ratings
All Ratings
  • 4.8 Order tracking
  • 4.3 Overall look and design of site
  • 4.6 Would shop here again
  • 4.5 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
  • 4.7 Product met expectations
  • 3.2 Shipping charges
  • 4.3 Ease of finding what you are looking for
  • 4.4 Clarity of product information
  • 4.7 Customer support
  • 4.7 Availability of product you wanted
  • 4.7 Overall satisfaction
  • 4.8 On-time delivery - Product arrived when expected
  • 4.5 Selection of products - Types of products available
  • 4.4 Prices relative to other online merchants
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 2205 Old Philadelphia Pike
Lancaster PA 17602
UNITED STATES
Customer Service: Tel: 717-392-7472
Email: help@webstaurantstore.com
Web site: http://www.webstaurantstore.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
58 Reviews TotalReviews 1 - 10 of about 58
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 3.5 Availability of product you wanted
  • 5.0 
  • 4.5 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
Thursday, May 17, 2012 12:49 PM
The service and items received were top notch. I will be using the company again.
Being the first time that I have ordered from your site, I can see myself becoming a loyal patron. I have already recommended your site to one of my clients. I am extremely satisfied with the entire experience.Jeremy Coco - Certified Executive Chef/Ownerwww.chefjeremycoco.comBy the way, I'd like to see a few more online discount coupons or codes.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 5.0 
Wednesday, May 16, 2012 9:00 AM
I am again satisfied, however, there were several broken plastic spoons in the celophane packaging.
I purchased from you before and I will do so again.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Jo, Tuesday, May 15, 2012 6:53 AM
Your store has quality products at reasonable prices. It's easy to order and delivery is prompt. I'll be buying from you again.
Your store has the best prices for the quality of product. I will definitely use you again.
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
by Laurence, Friday, May 11, 2012 5:11 AM
I'm thrilled to have found your website. I had also asked about another product and received a promp answer. I will definately shop with you before I go anywhere else. The price of the items, the freight and the duty was still cheaper than me buying from my supplier.Thank-you
Even with the extra shipping costs, this purchase has saved me about $70.00 then if I had bought it here through my suppliers, and it's available without waiting for weeks.
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.5 
  • 4.5 Overall look and design of site
by none, Tuesday, May 08, 2012 3:27 AM
great Prices fast shipping
none
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by buyindover, Saturday, May 05, 2012 6:42 PM
I enjoy ordering from The Webstaurant Store. Convenience, Pricing, and Quality of products is why I'll shop at The Webstaurant Store again and again.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 4.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by Muprhy, Friday, May 04, 2012 5:23 AM
This was a pleasant and easy experience. I was actually surprised when everything arrived on time as promised!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 4.0 
  • 3.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 Clarity of product information
by Bristol, Monday, April 30, 2012 5:06 AM
It is my second time ordering from the Webstaurant store. I was very pleased with the cordiality, and excellent customer support received from the store's staff. They were very forthcoming and efficient in accommodating my needs.
I was positively surprised when I received my first order from The Webstaurant a few weeks ago; it was delivered the next day and packaged wonderfully for protection of the items. I also find the prices good compared to some other sites and I will definitely recommend the store.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 Customer support
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by lockleJ, Tuesday, April 24, 2012 7:35 AM
Excellant!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
by nonni, Tuesday, April 24, 2012 6:12 AM
Love it!! would love free shipping occasionally,
Love the store!!!
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