Customer Reviews |
| 4 Reviews Total | |
- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 4.0
- 4.5 Overall look and design of site
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by Bigbear, Thursday, May 10, 2012 10:56 AM
I was disappointed that the connectors did not match the original equipment and that you do not carry a replacement connector as this issue has been raised many times with your support group.
First time buyer, so I am looking forward to recieving my stuff.
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- 4.5 Would shop here again
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 4.0 Product met expectations
- 3.5 Overall satisfaction
- 5.0
|
by KB, Monday, April 30, 2012 1:51 PM
I have NOT had the opportunity to try this on wood, but the splitter was delivered within 5 days of order & put together VERY easily.
VERY easy online website! Thanks, KM
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- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0
- 5.0 Prices relative to other online merchants
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by tiller, Sunday, April 01, 2012 8:04 AM
I have NEVER been disappointed with a purchase from Northern Tool. Will definitely order from them again without a second thought!tiller
Have ordered from Northern before, will nothesitate to order again.
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- 2.0 Would shop here again
- 3.5 Overall satisfaction
- 1.0 On-time delivery - Product arrived when expected
- 3.0 Shipping charges
- 3.5
- 2.5 Variety of shipping options
- 3.0 Charges stated clearly before order submission
- 2.5 Prices relative to other online merchants
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by Ed, Saturday, March 31, 2012 4:42 PM
The product is fine, except the cord was so tightly coiled that it will require time and effort to get it straight and keep it straight.The big issue for me was the 10 days between order placement and order delivery. In this day of web commerce, such a lengthy delivery time is akin to the horse and buggy era.
The main issue for me was the 7-9 day UPS shipping. Northern can't match my Amazon Prime, but I would have expected a shipping time more on the order of 4-5 days,Does the long shipping time mean that the item is not currently in stock?
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