Customer Reviews |
| 769 Reviews Total | |
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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Saturday, May 19, 2012 7:08 PM
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- 5.0 Would shop here again
- 4.0 Overall satisfaction
- 5.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 3.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.0 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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Saturday, May 19, 2012 6:50 PM
I already took this survey last week.
Great Website! very informitive
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- 4.0 Would shop here again
- 4.0 Overall satisfaction
- 4.5 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 4.5 Availability of product you wanted
- 4.5
- 4.5 Clarity of product information
- 4.0 Overall look and design of site
- 4.0 Ease of finding what you are looking for
- 4.5 Selection of products - Types of products available
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by Terry, Saturday, May 19, 2012 6:09 PM
I always order my flea treatment from Drs. Foster and Smith and have always had good experiences except the one time I tried something recommended by them. It was for a different brand of flea and tick control and the information about the product said that it was better than Frontline Plus. I tried it and with my cat there was no noticeable difference, but for my dog there was a tremendous difference. I bought a three pack and my dog suffered terribly. I don't appreciate being misled like that.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0
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by bama fan, Saturday, May 19, 2012 2:14 PM
Very affordable and very fast service. I will keep ordering from you.Thank you.
Drs. Foster & Smith have the best prices of any vets anywhere. Customer service has always been very good. I recommend them to all my animal loving friends.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0
- 5.0 Overall look and design of site
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by Tulsa Babe, Saturday, May 19, 2012 1:15 PM
I have been an online customer of Drs. Foster & Smith for a short time. Their products are top of the line. Their pharmacy and staff are extremely knowledgeable, and they have a true passion for the animal's care. Thanks Drs. Foster & Smith!
I think your prices are very reasonable. You can find great deals (like the ear, eye and dental pads) on multi-purpose products.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 4.5 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by Guido, Saturday, May 19, 2012 12:19 PM
Great pricing great service/delivery
Great prices easy to order & like the fact U( Drs Foster& Smith) contact my vet for rxs
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Saturday, May 19, 2012 11:22 AM
I did receive my order. Thank you.
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- 5.0 Would shop here again
- 4.0 Overall satisfaction
- 5.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 4.5 Clarity of product information
- 3.0 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5
- 3.0 Overall look and design of site
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Saturday, May 19, 2012 10:14 AM
The only problem I have with Drs. Foster&Smith, is that their prices are too high. EXample: I recently purchased a new Happy Habitat Tent for my cat. It was $69.00 at their site but I found it elsewhere for $49.00. I also can buy my cat and dog flea meds. cheaper elsewhere.
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0
- 5.0 Overall look and design of site
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by Art, Saturday, May 19, 2012 9:14 AM
Great prices and excellent service. Superior website.
One of the best websites I have seen.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 4.5 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by Harley, Saturday, May 19, 2012 8:24 AM
Have ordered from Doctors Foster and Smith and have never been disappointed. I like the email notification when items go on sale. Delivery is always prompt. Products are of good quality. I have ordered products for my friends and neighbors who dont shop online and were interested in the products when I showed them the items in use.
Really love your site. Prices are reasonable. Service is great and I definitely like being notified when items I need are on sale. Keep up the good work!
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